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Services

Crisis Management

TRG helps clients prepare for potential crises and respond when they occur.

Prepare:
The preparation stage involves planning and practicing. TRG works with clients to develop detailed and practical emergency plans to enable quick reaction should crises strike. These “break in case of fire” plans will speed up the response to crises, clearly setting out who will communicate with whom, and how. We also take clients through pre-emptive scenario-based exercises to “game-out” possible crises – and we provide expert media training to help client spokespeople hone essential communications skills.

Respond:
Clients also rely on TRG once a crisis strikes. In these times, we embed an experienced media team to work on-site with the client to facilitate rapid monitoring, analysis and response. Our media monitoring and analysis tools are ideal for tracking crises as they unfold and for providing insight and guidance for ongoing strategic review.